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Complying with statutory regulations and internal rules, and the principles laid down in our Ethic Code and the Code of Conduct for Business Partners, has top priority at Automobili Lamborghini. The success of our company is based on Integrity and Compliance. To meet these standards, it is important to learn of potential employee or supplier misconduct and to put a stop to it. Therefore, we entrusted the Audi Investigation Office to operate an independent, impartial and confidential Whistleblower System on our behalf.
A key pillar of our Whistleblower System is the principle of procedural fairness. It also guarantees the greatest possible protection for whistleblowers, persons implicated and employees contributing to the investigation of reported misconduct.
This also includes offering opportunities for anonymous reporting and communication. We assure not to perform any steps in order to identify anonymous whistleblowers, who do not misuse our Whistleblower System. Retaliation of whistleblowers and all persons who contribute to investigations at Automobili Lamborghini will not be tolerated. Persons implicated are presumed innocent until the violation is proven. Investigations will be conducted with the utmost confidentiality. The information will be processed in a fair, fast and protected process.
The qualified and experienced colleagues at the Investigation Office examine every report for potential misconduct by a Volkswagen Group employee thoroughly and follow it up systematically. First, you will get a confirmation of receipt. The Investigation Office then assesses your report. This includes gathering facts particularly from the whistleblower. Only if this initial evaluation shows grounds for suspicion of a violation an investigation by a dedicated Investigating Unit will be started. Afterwards, the results of the investigation will be assessed by the Investigation Office and appropriate measures will be recommended. Information about the status* and the outcome of the procedure will be given to you without undue delay.
Potential violations of the Code of Conduct for Business Partners by suppliers, including serious risks and violations of human rights and environment by direct and indirect suppliers, can also be reported to the Investigation Office - as well as reports requiring otherwise immediate action. The Investigation Office will inform the responsible departments, who will process the issue accordingly. This particularly includes taking the necessary measures to minimize or end violations and/or risks.
More information on the respective procedural principles can be found here.
* The processing time varies depending on the subject of the procedure
A complaint about products or services to our customer service
For complaints or feedback about vehicles and services of Automobili Lamborghini or our business partners (e.g. car dealerships, workshops), please contact Automobili Lamborghini Customer Care: Contatti | Lamborghini.Com
Please understand that we will not be able to forward your request or take any action for reasons of responsibility.
A report of potential misconduct to our Whistleblower System
The Whistleblower System offers various channels for reporting potential misconduct by Automobili Lamborghini employees, violations of the Code of Conduct for Business Partners or serious risks and violations of human rights and environment in our Supply Chain.
However, this does not affect the statutory right to contact designated authorities as described below.
Questions or suggestions for improvement concerning the Whistleblower System can also be addressed to the Investigation Office.
Furthermore, our local Compliance Officer can also be addressed in all matters of the Whistleblower System via compliance@lamborghini.com
Abiding by the European Directive 2019/1937, the Italian Legislator issued the Legislative Decree no. 24 of March 10, 2023 on «the protection of persons who report violations of Union law and laying down provisions concerning the protection of persons who report violations of national regulatory provisions» that has identified in the Italian Anticorruption Authority (ANAC) the entity in charge of the management of the external channel for reporting on potential violations of the Union and Nation Laws.
Therefore, whistleblowers can use the ANAC reporting channel only when:
For more information on how to report to ANAC and subsequent management you can consult the following website: https://www.anticorruzione.it/-/whistleblowing